Shipping and Return Policy
At The Booster Box, we aim to provide efficient and reliable shipping for all of our customers. Please review the following policies regarding shipping and returns.
Shipping Policy • Domestic Shipping: We offer shipping to all locations within the United States. Shipping costs are calculated at checkout based on your location and selected shipping method.
• International Shipping: We do ship internationally at the buyer’s expense. Please note that international orders may be subject to additional import taxes, duties, or VAT. These fees are the responsibility of the buyer and are not included in the shipping cost at checkout.
• Responsibility for Shipped Items: Once your order has been shipped, it is the responsibility of the chosen shipping service. We are not liable for any lost, damaged, or delayed packages after they leave our store. For peace of mind, we strongly recommend selecting tracking and/or insurance options, particularly for high-value items.
Return Policy
• Sealed Products: We accept returns on sealed products that remain in the original manufacturer-provided packaging. To be eligible for a return, the product must be unopened and in its original condition.
• Return Shipping: Return shipments must be sent at the buyer’s expense. We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.
• How to Request a Return: To initiate a return, please contact our customer service team at orders@theboosterbox.gg with your order details. Once your return is approved, we will provide instructions for shipping the product back.
• Non-Returnable Items: Products that have been opened or removed from their original packaging are not eligible for a return or refund.Contact InformationFor any questions or concerns regarding shipping, returns, or to request a return, please reach out to us at orders@theboosterbox.gg.
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