The Booster Box Preorder Policy
At The Booster Box, we are committed to providing the best possible experience when it comes to securing your preorders. We understand how exciting it is to be among the first to receive new releases, and we do everything in our power to fulfill all preorders as promised. However, since we rely on our distributors and manufacturers, there may be times when we are unable to fulfill an order due to circumstances beyond our control.
Preorder Fulfillment
• While we work diligently with our partners to secure inventory, there may be occasions when we cannot fulfill a preorder. In the rare event that we need to cancel your preorder, rest assured that you will receive a full refund for the unfulfilled product.
Preorder Cancellations
• Cancellation Window: We accept cancellations on preordered products up to two weeks prior to the manufacturer’s published release date. If you need to cancel your preorder, please contact us before this cutoff date.
• Late Cancellation Policy: Any refund request made after the two-week cutoff window will not be honored. By this point, we will have committed the funds to secure the product based on your request, and as such, we are unable to offer a refund after that time.
Questions?
We’re always here to help! If you have any questions or concerns about your preorder or our policy, feel free to reach out to us at orders@theboosterbox.gg.
Thank you for choosing The Booster Box. We value your trust and look forward to providing you with the best service possible!